Hp pavilion x360 touchpad not working windows 11 after update. I can use USB mouse, but touch pad is not working.

Hp pavilion x360 touchpad not working windows 11 after update My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. This time it disappeared from device manager completely, there is no option for mice/touchpad. I thought it was because my customer upgraded to Windows 11 Home and this HP model 15-cn1073wm was only supported on HP website for Apr 25, 2020 · I understand that the touchpad is not working. You Feb 24, 2024 · Initially my PC was run by Windows 10. Windows 10. Apr 7, 2020 · the keyboard and touchpad are not working in windows 10 on this laptop and its driving me nuts, nothing seems to fix it. Version: 23H2. They are not listed as devices in the device manager. the ESC key does work however when starting up and in the BIOS and if I use a boot usb like hirens boot cd, it also works so the hardware itself is fine, it just will not work in windows 10. Windows 10 . Jun 14, 2024 · Windows Update. Jan 7, 2025 · Over time, physical wear and tear can affect the touchpad's hardware. Mar 1, 2018 · If DISM finds corrupted files, it replaces them using Windows Update. If you installed this application Jul 25, 2019 · I have bought Spectre 360. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Mar 15, 2023 · I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. I then moved onto your next step and accessed the Device Manager and could see the touchpad, but it stated it was working properly and no troubleshooting available for me to execute. Ensure the touchpad is enabled. Nov 11, 2023 · Following a Windows update, the arrow keys, all the keys above them, and the numeric keypad stopped working. Sometimes it can be accidentally turned off. Nov 29, 2021 · It does work if I try to enter the BIOS or other functions before my logon screen. - "uninstall any generic synaptic drivers showing up for the touchpad (if available) under hidden devices from the device manager": I uninstalled the devices and restarted but it did not work. 2. Have tried several methods like drivers update via HP Support, but the device can't be detected by the system. Download and run the HP Support Assistant from this Link: Click here. Update: After re-installing Windows the keyboard and touchpad work. Select the box next to any updates you want to install, and then click Download and install. The touchpad driver is completely missing on my device manager. Navigate to Updates: Click on Update & Security > Windows Update. To fix it I followed these steps: in the Registry Editor (Win+r and type "regedit"), go at this key "Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\ImmersiveShell", you'll find two DWORD files called TabletMode and SignInMode, double click and Nov 13, 2024 · I understand you're experiencing an issue with touchpad, I'm sorry to hear you're still facing issues with your HP Pavilion Laptop PC 15-eg2000 touchpad! Since you've already tried many troubleshooting steps and are relying on an external mouse, let's go over some additional steps that could help you fix the issue. But issue is even after installing the windows home the keyboard and touchpad are not working. This no longer works. Worked in BIOS but only for a few seconds in windows. Mar 11, 2025 · If your HP laptop's touchpad stopped working after a Windows 11 update and the I2C HID device has failed, follow these steps to resolve the issue: Check if the Touchpad is Enabled. 2506; The main issue is that the device manager shows an I2C HID device issue, (This happens on Windows 11 23H2 but for 22H2 does not appears) Dec 22, 2021 · HP Pavilion x360 Convertible 14-dh1xxx TouchPad not working as soon as Windows 10 OS got loaded. 3085) In the device manager there is an "I2C HID-device" with the following hardware ID: Oct 26, 2024 · Look for any touchpad driver updates compatible with Windows 23H2, as HP may release updates specifically for new Windows builds. When my trackpad stops working. Disconnect the AC adapter. Build: 22631. Install it and see if it resolves the issue. External Keyboard and Mouse: Jul 4, 2024 · Reasons for Touchpad not working – Outdated touchpad driver – Certain keys are causing the HP laptop to get stuck. These should work without any issues. Locate the Problematic Device: Find the I2C HID Device under Human Interface Devices or Other devices. Restore Point roll back provides no fix, removing windows Apr 8, 2023 · Sometimes 3rd party software can conflict with Mouse and therefore, you may experience Touchpad is not working issue. So I knew it wasn't a hardware issue. Press Windows Key + I then select Devices. If these steps don't resolve the issues, you may need to consider rolling back the Windows 11 24H2 update Jun 19, 2024 · But don’t worry! This is a common issue and you can fix the HP touchpad not working quickly and easily! How do I fix the Touchpad not working on HP. – Hardware issues – Touchpad is disabled – Interference due to third-party software. Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool. Visit the HP support website and look for any BIOS updates available for your HP Pavilion X360. reinstalled latest drivers from hp . Sometimes, compatibility May 30, 2019 · HP Envy x360 replaced cracked touch screen and keyboard and trackpad would not work for me. Hp support site have no drivers compatible with this version 19043. " However, I think I found the cause of the issue. Aug 13, 2024 · I have an HP Pavilion x360 convertible laptop and recently had to format my hard drive and reinstall windows 10, everything worked fine until i installed the sensor driver, after that, my keyboard and touchpad stopped working. I'm pretty sure it's a software issue (specifically an issue from within windows) as it works just fine under bios and other OS (Fedora Linux). A bit more googling and i read somewhere about Windows 21H2 or maybe 22H1 causing the touchpad to stop working. tried uninstalling both in device manager . Sep 30, 2020 · My HP Pavilion x360 Convertible 14-dh1xxx Mouse/Touchpad not working. I can use an external mouse ok so I use this while the touch pad is not working. I very quickly found an issue with it. Jan 8, 2024 · The touchpad driver for win11 23h2 64 bit is not available. Sep 27, 2022 · After updating from Windows 11 21H2 to 22h2, my intergrated laptop keyboard has stopped working completly. Check for Windows Updates. com/us-en/drivers/hp-pavilio Oct 11, 2024 · In your description, your HP Pavillion x360 touchpad and keyboard are not working. If a touchpad stops working, it can hamper your work, especially if you do not have Nov 10, 2023 · If possible, I would like to know solution for touch pad issue if BIOS update doesn't solve this issue. Once I go through the driver installer it shows a pop saying "The driver is not supported on this OS version (10. Dec 28, 2023 · If the problems started after a recent update or installation, consider performing a system restore to a point before the issues began. Only up to v1909 is available. , Windows 11 22H2 or even Windows 10). In order to Fix HP Touchpad Not Working in Windows 10, you need to perform a clean boot in your PC and diagnose the issue step by step. I have just upgraded to windows 11, I find that the product drivers and downloads page does not contain the word windows 11. Here are the solutions you can try to fix the HP laptop Touchpad not working. Do not worry. I have touchpad issue (not working) frequently. Try updating the touchpad driver. com) and search for the drivers specific to your HP Pavilion X360 model. Installed optional updates also still not working. Upon checking the windows version this laptop is currently running 21H2. Go to Settings > Windows Update and check for any available updates. Sometimes, it is working but the reason is unknown to me. Open Windows Update: Go to Settings > Update & Security > Windows Update. 3. Tags (2) Tags: Nov 22, 2023 · Problem/Issue: Integrated keyboard & Touchpad didn't work in windows 10 64 Bit OS . but after applying all the windows update fix, the keyboard + touchpad wasn't working again :(. During the unveil of Windows 11, I had updated it to Windows 11. Refer this article to know more information about using the HP support assistant. Also, the touchpad doesn't work on the touchscreen on the laptop. Press Win + I to open Settings. g. Jan 30, 2019 · Please my hp pavilion x360 covertible 15br0xx keyboard and touch not responding after updating the driver,i have tried several means and its not working so please i need your help. 6. My touchpad does not work ever since Microsoft installed an update to version 1607, my touchpad does not work. This video covers performing resets, updating the drivers, and t Jan 1, 2025 · My 18month old HP Pavilion laptop Windows 11 version 24H2 (64-bit) trackpad mouse is also not working. Check Touchpad Settings: Go to Settings > Devices > Touchpad. Windows update isn't prompting to auto Nov 10, 2024 · Hi, I just found out that after the recent OS update version 23H2, my touchpad stopped working. NET Framework update and even looked at the Event Viewer, thank you for your efforts in trying to resolve this issue, your efforts deserve to be recognized. Oct 8, 2024 · If there is, right-click it and select Update driver. The touchpad used to stop working before too a couple of times but was always resolved on rebooting or updating the laptop. However the keyboard is working but i am not able to use the touchpad. Laptop HP Pavilion X360 Convertible 14-dh1xxx. From there, choose the updating option if available. As soon as I came back on Windows 11, it has returned. I tried everything above and nothing. I windows May 29, 2022 · I'm having an annoying issue with my touchpad for my HP Pavilion x360 Convertible laptop, it isn't responding at all (no clicking, no moving cursor). I have tried the following things:. I've tried multiple version of the driver, but they all cause the same pr Jul 10, 2024 · Hi, My touchpad is not working, I'm using . Step 3: Roll Back or Reinstall Windows Update. Nov 28, 2021 · Touchpad stopped working . Update or Reinstall Touchpad Drivers: Get HP customer support for troubleshooting and fixing issues with your laptop's touchpad, keyboard, mouse, and USB ports. Then yesterday my keyboard and touchpad stopped working after a windows update (I assume the reason for this was that my laptop was being detected as Jul 12, 2018 · As you mentioned the touchpad has stopped functioning after the BIOS update. Make sure the touchpad is enabled. Sep 2, 2023 · Click the update name for a description, version number, and file size. So here is my issue with more details than the previous ones. Some common causes include a faulty keyboard, loose connections, outdated drivers, and conflicts with other devices. Since the update, my Synaptics SMbus touchpad doesn't work the way it did before the update. Updating your BIOS can sometimes fix hardware compatibility issues. Already tried so many things including resetting the laptop (keeping files option) but still the touchpad is not working. Using CMD does not work. Tried updating the drivers, but all the drivers are updated. Ran HP software troubleshooting Nov 3, 2022 · Touchpad not working on HP Pavilion x360 There are a few different things that could be going on here. Jun 16, 2021 · HP Pavilion x360 11-u006tu. " Ensure that the touchpad is enabled. Use Generic Drivers: In Device Manager, expand Mice and other pointing devices. Download BIOS Update: Hi, After updating from Windows 11 21H2 to 22H2, my intergrated laptop keyboard has stopped working completly. Press Win + X and select Device Manager. In the mouse settings, select touchpad. Any idea when will the new t Feb 27, 2023 · EDIT: PROBLEM SOLVED! As erico mentioned, the Intel Integrated Sensor Solution (Device Manager -> System Devices) was the problem. Have tried the driver from the HP site. Choose Search automatically for drivers. The Jan 17, 2024 · It seems like you've already taken several steps to troubleshoot the issue with the touchpad on your HP Pavilion X360 2-in-1 laptop. 22631). This can happen due to driver compatibility issues or settings being altered during the update process. I can just flex the casing of the laptop at the bottom where the trackpad is to get it working again. Open In Windows 11, select Advanced options, select Optional updates, select the updates that you want to install, and then click Download & install. Nov 28, 2024 · The HP Pavilion X360 keyboard not working issue can be caused by a variety of factors, including hardware problems, software issues, and user errors. Check for Windows Updates: Ensure that your Windows 11 operating system is up to date. right after updating to newest bios it worked for a little while then stopped working . i tried everything from updating the drivers form Device manager to installing drivers from Aug 6, 2024 · If your HP Pavilion x360 14 Convertible PC's touchpad is not working, here are some steps you can try to resolve the issue. I proced to windows recovery, the situation remains the same. Apr 2, 2018 · Keyboard and trackoad stopped working on x360 convertible laptop. They are perfectly working when i open bios setup while booting but as soon as the windows turn on they stop working. I downgraded my windows 11 to windows 10, for a week my keyboard and touchpad started working again. Click on Check for updates. Update Drivers via Device Manager. Review the list of updates. USB mouse & keyboard work fine. Windows might find and install a compatible driver for your touchpad. This is where I did stuff like make it so sliding my finger up and down the right side acted like the mouse roller and scrolled m After trying some (in my case) "recommended" HP driver updates and failing to make any progress i tried the following: Open/Navigate to Windows Settings=>Windows Updates=>Advanced Options=>Optional Updates (or using Windows Search from the start bar search "Windows updates" you should see "View Optional Updates). Make sure the Windows and HP support assistant updates are up to date. Since you've done a driver reinstall and a clean reinstall of Windows 11, and the problem persists, it's clear that there may be an underlying issue that requires a more in-depth approach. This is intermittent issue. Mar 19, 2024 · Re-seat the Touchpad Cable: If you're comfortable, you can try opening up your laptop (if it's not under warranty) and re-seating the touchpad cable. This can result in the touchpad failing to work properly, or it may not work at all. Just in case, it is my work station detail. Let's go through some steps to troubleshoot and resolve the issue. When it stops working, in the Device Manager the 'I2C HID Device' usually has a yellow exclamation point and the Device Status says "This device cannot start. No tab/option showing in mouse settings for the touch pa Aug 7, 2024 · If your keyboard and touchpad aren't working on your HP laptop running Windows 11, but they work in recovery mode, it's likely a driver issue. I did reset the BIOS to its default settings. I will try to help you. Tried restarting still faciung same issue. Apr 11, 2022 · There was a recent update to windows10 from version 20H1 to 21H2. If this does not work, uninstall then reinstall the driver, from the same touchpad menu under driver. Update Touchpad Driver: Visit the HP support website for your laptop model and download the latest touchpad driver compatible with Windows 11. Jun 26, 2020 · Hello. 0. They might have specific drivers or firmware updates that are not yet available on their website. Oct 27, 2024 · My Hp Omen Synaptics Driver isn't working after The Windows Update V 24H2. . Update touchpad drivers: Outdated or incompatible drivers can cause touchpad issues. Follow the instructions provided on the website to update your BIOS. Please help. Aug 11, 2024 · Below is the support page for your laptop, from the 'Driver-Keyboard, Mouse and Input Devices (5)' section, try installing each of the two Elan touchpad drivers that HP provide for your laptop to see if either one will get your touchpad working. Since Windows 10 22H2 drivers may not be available for your device, select drivers for an earlier version of Windows, such as Windows 10 64-bit or Windows 10 20H2. Dec 4, 2024 · TLDR: Touchpad not working, I2C HID device driver responsible for the touchpad has failed and keeps failing for months after driver and windows updates, older drivers do not solve the issue, BIOS tests reveal nothing, BIOS update did nothing, do not know if it is the hardware. Without any working solution. Problem seems to be with "Power Management" of ELAN touchpad which has Jun 8, 2024 · Check for Windows Updates. This issue has persisted now for almost 4 months with the touchpad not working. Hi,I just found out that after the recent OS update version 21H1, my touchpad stopped working. Right-click on the touchpad device and select "Properties. After replacing a broken screen, keyboard and touch pad was not working. You don’t need to try them all; just work your way down until your problem is solved. With Windows 11 the Elan I2C touchpad frequently stops working, which causes the mouse pointer to completely disappear. My touchpad is recognized as Elantech, not Synaptic. Nov 10, 2024 · Download and install HP Support Assistant from the HP website, then run it to check for update If the issue persists, it might be best to contact HP Support directly for further assistance. FYI, I'm also a Windows Insider in the Beta Channel and this touchpad problem has struck me once, that was a few months ago. Click Check for updates and messages to scan for new updates. Please notice : I have the same issue when I'm starting in safe mode. I tried downloading an updated driver and the download failed. Right-click on your touchpad device (likely labeled as Synaptics, ELAN, or HID-compliant touchpad) and select Update driver. 329). COM. However the keyboard is working but i am not able to use the touchpad. You should use the HP PC Hardware Diagnostics UEFI utility that was delivered with your laptop. I checked the hidden device list too. Sep 7, 2023 · I understand you are facing a keyboard issue with your HP Pavilion Keyboard & touch touchpad not working after the Windows update. HP Pavilion x360 touchpad not working Easy Fix Jul 14, 2023 · Rollback touchpad drivers: If the touchpad stopped working after a driver update, rolling back to the previous version might help. Dec 28, 2023 · If you're experiencing issues with the touchpad on your HP Pavilion x360 after updating to Windows 11, you can try the following steps to troubleshoot and resolve the problem: Check for Updates: Ensure that your operating system and drivers are up to date. A. I tried the followings methods. The first thing you want to check is the drivers. Aug 10, 2024 · If your HP Pavilion x360 Convertible 14 touchpad stopped working after updating to Windows 10 v22H2 and the drivers available on HP's website are only for up to v20H2, there are still several steps you can take to try to resolve the issue. when I run BIOS or Hardware diagnostics . one 12c his device in device manager has a yellow exclamation point . Refer to this document: HP Pavilion x360 14 Convertible PC 14-dy0000 . same issue . It stopped suddenly without any updates. HP Notebook PCs - Troubleshoot the touchpad . 2506 . I let the Device Manager update the ELAN Touchpad driver. Run the installer in compatibility mode: Dec 26, 2021 · I have this HP Pavilion x360 with i3 10th Gen, which is just a year old. I can use USB mouse, but touch pad is not working. I had tried to update the latest BIOS and then install the new synaptics touchpad driver but it Aug 14, 2024 · If your touchpad is not working on Windows 11 version 23H2 and you suspect that the driver is not supported, here are several steps to resolve the issue: 1. C Jul 14, 2017 downloaded from HP website. My system Model is HP Pavilion x360 Convertible 14m-dw1xxx. How to Fix It: Inspect your touchpad for any physical damage or debris. I noticed that you tried the automatic search for updated drivers and tried uninstalling the latest . Device manager shows this. If the issue still persists try running a system diagnostics test on your PC and check if the hardware on your laptop is functioning correctly. Update Touchpad Driver: Go to the Device Manager, locate the "I2C HID device" under "Mice and other pointing devices" or "Human Interface Devices," right-click on it, and select "Update Dec 20, 2021 · Double tapping touchpad does not work. reset bios to default . I have uninstalled all updates, but the problem still persists. Update or Reinstall I2C HID Drivers Apr 9, 2022 · After update from Windows 10 to 11 the keyborad is not working anymore. Just to mention, when in bios, keyboard and TouchPad are working. It starts working also after 7-8 days, works for 2-3 days, and then stops working again. All the HP Support solutions including resetting the machine and even touchpad replacement have failed. Nov 14, 2024 · If available, download and install the latest drivers for your touchpad. Looks HP has put this deliberately so that ppl will buy new hardware. I have read the same issues in various forums. Expand Keyboards and Mice and other pointing devices. Uninstall and Reinstall Touchpad Drivers: In Device Manager, right-click your touchpad device and select Uninstall device. Driver version: ELAN TouchPad Driver - Kaby Lake-R 18. But in BIOS both keyboard and touchpad work perfectly, and also external keyboard and mouse works well. Updated the BIOS. It recently Nov 13, 2022 · Below is the support page for your laptop on the HP website, set the OS version to 2004, then open the Keyboard, Mouse and Input Devices section, you should be able to install the recommended HP touchpad driver from there. Ensure your Windows 11 is fully updated, including optional updates: Go to Settings > Update & Security > Windows Update. Jun 24, 2024 · Using a HP Pavilion x360 Convertible 14-dy0xxx laptop with Windows 11 22H2 (OS Build 22621. This seems to be a common problem with 360 laptops on the internet, and I tried from previous posts, but none of them seem to work. It is working as a tablet only Learn how to fix keyboard, mouse and touchpad related issues for HP laptops and computers with our automated HP PC Hardware Diagnostic tool or Virtual Agent. I need help with my HP envy x360 laptop, it seems that everytime there is an update my touchpad and keyboard stop working. Since HP officially supports Windows 11 for the HP Pavilion x360 series, let's try some steps to resolve the driver issues. So i decided to install the windows drivers. I tried to install hp drivers from the support page (sensor, graphics, etc) but nothing works. I have updated Windows 10 with all available updates. hp. The keyboard and touch pad works fine before windows 11 load i. Sometimes it works, but after a reboot it doesn't and shows "This device cannot start. I have tried to uninstall the driver once but it got stuck on the restarting loading screen for hours so I had to reinstall windows and everything to get it back so I’m a little apprehensive to do that again. Restart your laptop after installing updates. 3007) and the touchpad doesn't work. Feb 8, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. Microsoft please work with vendors before pushing updates. Updating drivers didn't work. Tags (2) Tags: Aug 18, 2023 · I have a HP Pavilion x360 Convertible, The touchpad works fine for a while then after starting up stops working and when I try to diagnose the issue, the laptop does not recognise that it has a touch pad so cannot fix it or update drivers etc. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane. Jun 25, 2024 · Use Windows Update for Driver Installation: Go to Settings > Update & Security > Windows Update. Aug 29, 2023 · Update the Bios, chipset, and drivers using HP Support Assistant. HP Support Assistant: Use the HP Support Assistant to check for any BIOS or driver updates specific to your HP Envy x360 that could be required after the Windows update. Now the ELAN tab in the mouse driver control panel has disappeared. The BIOS version is F. OS = Windows 11 22H2 (Build 22621. Aug 13, 2022 · Hello, About 5 months after purchase, the touchpad on my Pavilion x360 14 (14-dy0000) stopped working. e. (Code 10). Nov 19, 2024 · I understand the issue with your touchpad not working after the Windows 11 update on your HP Pavilion x360 convertible 14t-dy100 could be caused by a conflict or corruption in the touchpad drivers or system settings. Open "Device Manager" as explained in the previous step. 3) If the updates are available, click on install and restart the Apr 11, 2024 · I have windows pro license. 22621. I didn't observe the issue when I went back to Windows 10 for a few days. Oct 27, 2023 · The issue started maybe a month ago but I can’t tie it to any update or changes I made to the laptop from what I remember. The mouse cursor disappears and only when there is a windows update does it come back for one use. 5. Last time I had this issue I had to take it to a repair shop and they had to reset my whole computer and I lost all my files. Update Drivers: Open Device Manager (right-click the Start button and select it). Dec 5, 2024 · I followed steps on a similar discussion post; however, when going to the Device Manager and expanding the Human Interface Device or mice and other pointing device, there was nothing called "HID Touchpad Driver". (Code 10) A request for the HID descriptor failed. First, you have to update the BIOS and then try to update the touchpad drivers. Keyboard and mouse function and pass HP tests. Dec 2, 2023 · After I installed Windows 11, my Pavilion laptop no longer recognizes the keyboard or touchpad. 1 Rev. Update all drivers, deleted the devices in Device Manager and let the system reinstall. 18 Rev. Any suggestions to get the keyboard and trackpad working again is appreciated. Sometimes, other devices might conflict with the touchpad. 1348. May 30, 2024 · BIOS Update. Keyboard works fine before Windows boots can get into BIOS and the HP diagnostic tests. Sep 9, 2024 · If HP doesn’t offer a driver for your OS version, you can try installing a driver for a slightly older version (e. Visit the HP Support Website: Go to the HP Support website. Wired keyboards and mouse's work great. – Switching between Tablet and laptop mode. Updated chipset drivers. I have tried downloading the latest driver from HP website but it only has th Jul 13, 2023 · On your keyboard, press the Windows key + I to open the Settings app. I am using HP Pavilion x360 Convertible with the latest Windows 10 update v2004 (OS build 19041. PC Hardware Diagnostics Tool A slow or frozen computer could be caused by your hardware. Window diagnostics and HP diagnostics indicate no problems, On line solutions searching now for 3 days provide no fix, I have tried them all. Big mistake. After shutting down 2 times by power button I can enter my Microsoft PIN but then nothing else. Oct 21, 2024 · Go to Settings > Windows Update and check for any additional updates. If this occurs, after DISM is finished, restart your computer and see if the performance has improved. I am not sure what exact drivers should I update, can someone provide me the direct link of the touchpad drivers that I need to r Feb 11, 2017 · Hi, I am using a HP Pavilion x360 convertible running windows 10 64 bit. I tried to install the HP drivers with the exe file, but the exe extracted the files and then nothings happens. https://support. Check for Updates: Click on Check for updates and install any available updates. Solution (How I have fixed it) : I have made a full Operating system Reinstall (*) and the integrated touchpad + keyboard was working. Ever since I updated to Windows 11, my touchpad has stopped working randomly. Bios update have been done. Once the Windows 11 OS loads , the keyboard and touch pad Mar 6, 2025 · I understand how frustrating it can be when core functions like the keyboard, touchpad, and camera stop working after a Windows upgrade. Sep 3, 2023 · I suggest that you temporarily workaround the issue with a mouse. Update your Notebook computer to the latest BIOS from HP. Aug 23, 2024 · I have a HP Pavilion x360 Covertible 14-dy0000 and my mouse/touch pad is not working with the new Windows 11 23H2 update. Check for Updates: May 5, 2022 · And after that my synaptics touchpad stopped working, and the application for the trackpad crashes while I try to open it and then it showed a dialog box saying some other drivers are installed for the touchpad so we are uninstalling synaptics touchpad. - 8959829 Need Windows 11 help? My laptop is hp pavilion x360. To open HP Support Assistant, double-click the HP Support Assistant icon . If that fails to work, it may be a hardware issue. Physical damage, liquid spillage, or dirt accumulation on the touchpad surface can all contribute to this issue. Pathetic. They both work in BIOS, the backlight comes on before Winidows loads but then shuts off at login screen. Feb 3, 2025 · my hp Pavillion x360 windows 11 keyboard and TouchPad are not working as soon as the windows start up. Please try the following Troubleshoots steps. And after the Windows 11 update, it's the 2nd time this is happening. Sometimes, Microsoft releases updates that include fixes for driver issues. Open Device Manager: Right-click on the Start button and select "Device Manager". Navigate to Bluetooth & devices > Touchpad. Apr 13, 2024 · Check for Windows Updates: Make sure your Windows 11 is fully up-to-date. Lately I'm facing issues with my PC;s touchpad and fingerprint sensor. around a week ago I upgraded to windows 11, everything worked fine for a while. Sometimes, system updates can include fixes for hardware issues. Jan 6, 2017 · I just bought a pavilion x360 laptop for school and I use the touchpad to scroll up and down pages a lot. :/ I've attempted various solutions, including driver reinstalls, troubleshooting etc, but nothing worked. In Windows 10, select View all optional updates, select the updates that you want to install, and then click Download and install. HP Downloads and support does not have drivers. If Windows Update says your Nov 19, 2024 · on my laptop x360-14-dh1006nf, Laptop Keyboard and touchpad was working since long time and recently both didn't work in windows 11, but keyboard work in Bios and external keyboard work in windows. Check the touchpad settings to ensure everything is configured correctly: Feb 3, 2025 · The keyboard and touchpad work in BIOS/UEFI and during UEFI diagnostics, confirming the hardware is functional. Right-click on your Elan touchpad device and select Update driver. The issue is software-related and likely caused by d Nov 24, 2024 · After upgrading the OS to Windows 11 pro, everything works except Keyboard and touchpad. Not to worry I will help you to get a resolution to resolve the issue. (Code 10)" in the device manager. Sep 3, 2024 · My Touchpad has been acting up lately. Also, if you still have issues try updating the BIOS and touchpad drivers on your PC using HP support assistant. Update the BIOS. I've had this laptop for a little over a year and had this exact problem around half a year ago, but it went away without me knowing why. Here's a step-by-step guide to resolve this issue: 1. Forced to use external keyboard and mouse. Mar 7, 2022 · Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . Also, ensure Windows is up to date. Nov 5, 2024 · Hello, after updating my HP Pavilion x360 Convertible laptop to Windows 11 my touchpad is not working after some days. My touchpad has stopped working and HP's website has not yet made the Synaptics touchpad driver for v2004 available for download. Sometimes, connections can become loose over time. Jan 22, 2019 · After a clean install of windows 10 64 bit (was 8. Remove any discs from the disc drive. Jan 29, 2025 · Just a heads-up: Windows 11 isn’t officially recommended by HP for your Pavilion x360 - 14-cd0009la, which might explain the driver issues. You can do Reset PC Keep my files from windows and check if it works Jan 7, 2024 · If your HP laptop touchpad is not working in Windows 11, the solutions provided in this article will help you. These untested updates are inconveniencing peoples lives. If the issue started after a specific update: Open Settings > Windows Update > Update history > Uninstall updates. Here’s how to get and install the necessary drivers. However, the touchpad for my laptop seems not working as well as it should be. Though the system has compatibility with windows 11, the Oct 15, 2022 · You should downgrade to Windows 10 because Windows 11 has not been officially tested and released by <HP> and there are no drivers available. Go to "Devices" and select "Touchpad. 521 ; Win11Pro Need Windows 11 help? Product: HP Pavilion x360 Keyboard and touchpad stopped working after Window 11 upgrade. Roll Back Driver (If Recently Updated) In Device Manager, right-click the touchpad driver and select Properties > Driver > Roll Back Driver if available. Oct 2, 2022 · Product: HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV) Operating System: Microsoft Windows 11 after updating the windows 11 version 21h2 in version 22h2 ,my touchpad is not working, Dec 13, 2021 · I have been struggling with touchpad issues since I upgraded to Windows 11 on my HP Notebook. Power button, touchpad, fingerprint reader and any external keyboards work fine. Touchpad Settings. Restart your system after the installation to apply the changes. ( 1 ) Make backup copies of the most important personal files and data to external <USB hard drive>. Expand the Mice and other pointing devices section. " I don't think it's a hardware issue, as resetting the drivers by disabling and re-enabling seems to fix the problem, altho Jan 3, 2018 · When I try and update the drivers again, it says that I have the best drivers are installed: Any ideas about how to proceed now? Pavilion X360 14-ba016na. I have a few recommendations . Oct 10, 2023 · At one stage after doing a driver update I did have the touchpad working until i restarted the devices then it stopped. Update mouse driver does not work. Microsoft may release patches or updates that address touchpad issues. Step 1: Run Windows Update & Check Optional Updates Learn how to test and fix the touchpad when it has stopped working properly on HP Notebooks. Model: HP pavilion x360 convertible. Mar 29, 2023 · After many unhelpful “my keyboard isn’t working” threads where the solution was “restart and press esc/F10” which I obviously can’t do because my keyboard isn’t working, I went to settings>advanced startup and after I entered UEFI - my keyboard was functional. Fix: HP Laptop Touchpad Not Working in Windows 11Fix HP Touchpad Not Working in Windows 11: If you are facing an issue where your HP Laptop mouse pad/touchpa Sep 2, 2023 · Hello, I have this laptop HP Pavilion x360 - 14-dh1038nia, which had an update a while ago thus making the mouse touchpad unusable after Windows boot up. Thank you. Jan 17, 2023 · I then moved it about and opened a few windows, shortly after it froze. 2) Check for updates. 2. This is that whenever I turn on my laptop, the Jul 31, 2024 · I have an HP Pavilion x360 14-dy1097nr. Visit the HP support website (support. Method 5: Enable Touchpad from Settings. Aug 28, 2024 · The touchpad of my x360 14-dh17010ng is not working in windows, but is working just fine in the UEFI BIOS and the Boot menu. Dec 21, 2023 · Hello, I have an HP Pavillion 15-inch gaming laptop. Install Touchpad Drivers: Download the latest touchpad driver compatible with Windows 11. I tried downloading from the HP website, but the drivers are only supported on Windows 10 and not Windows 11. Sep 15, 2024 · Head over to the official HP Support website and enter your device's model number to locate the drivers for your HP Pavilion x360 14. 9. Stopped working after RAM upgrade and software update done on same day. I am using hp pavilion x360 convertible 14-dh1xxx more than 2 years and works perfectly but after updates and upgrade to Windows 11 keyboard and touchpad not working. thus it stopped working. Apr 14, 2020 · I have a HP Pavilion 14 (ce3004tx) that uses a Synaptics SMBus ClickPad, the pad has been working fine since I got my laptop months ago. Open Settings: Go to Start > Settings or press Windows Key + I. If you go to the mouse settings, in the ELAN section there is no option available to you, as if the drivers for the touchpad have been completely removed. OS: Windows11 Home single language. But after 7 days, there was an automatic installation of updates and now they are not working again. Aug 5, 2017 · Hello! I recently purchased an HP Pavilion x360 Convertible laptop (15-bk193ms). Go to the HP Support page for your model, search for the Pavilion x360 14 drivers, and download a Windows 11 or Windows 10 ELAN touchpad driver. very briefly. Recently the gestures in Windows 10 stopped working (two-finger scroll, three-finger swipe to switch apps, etc) but the move and click functions are fine. I habe updated Bios, Driver of keyboard deinstalled and automatically installed. Check for Conflicting Devices. The laptop is a convertible HP Envy x360 2020 with an Intel i5 (15-ed0002nc) ; OS build 22621. Someone Please Help! Sep 12, 2024 · I have tried this already. Check for Windows Updates: Go to Settings > Update & Security > Windows Update and check for updates Feb 5, 2024 · After the release of WIN 11 23H2 update around Mid-Nov'23, HP Pav X360 14 Convertible PC 14 - dy0000 laptop's touch pad has started behaving erroneously. So I need to use the virtual keyboard on the sensitive screen or external Bought my latest model HP spectre x360 convertible laptop 2 weeks ago. In this HP forum but also with other manufacturers like Lenovo or Asus. Someone previously fixed the issue by disabling a specific component in Windows, which allowed the keyboard and touchpad to work again. When I tried to scroll down pages by using the touchpad but only the mouse is moving around on the page. If you installed this application Dec 26, 2021 · I had similar problem before, after windows update, touchpad would not work on my hp envy. I hope this helps. Click on "Check for updates" and install any pending updates, including optional ones that might offer driver updates. 1. Sometime it started working and after sometime it get stopped automatically. HP Support Assistant Updates - 1) In the search box, type, and open HP Support Assistant. rebooted . Verify Touchpad Is Enabled Jan 3, 2023 · 1. Jun 22, 2024 · To resolve the touchpad issue on your HP laptop after installing Windows 11, you can try the following steps. That said, let’s try a few things: Check Windows Update for any driver updates under Optional Updates. 1 and touch pad worked fine) the touch pad no longer works. Moving the mouse onscreen become so slow, I tried reinstalling the driver but it didn't work and when trying to open Syntouchpad app I get this message : "This application is not supported in this system. Apr 22, 2022 · Hi, I just have a small question. Jun 26, 2024 · Step 2: Update/Reinstall Touchpad Drivers. - 8455154 Apr 12, 2021 · To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. I have a 10th gen intel based system model number dh1178tu, HP Pavilion x360 system. Whenever, the laptop touchpad is working then this driver is also not showing any error/warning. Touchpad still not working May 25, 2024 · Check for Windows Updates: Make sure your Windows operating system is up to date. " Go to the "Driver" tab and click on "Roll Back Driver" if the option is available. Update the Driver via Device Manager. I have updated all my drivers to the latest version, and tried rolling them back to see if my touchpad works, but nothing works. I have noticed that I2C HID Device is showing "This device cannot start. It hardly works for 5-10 mins, and that too occasionally and stops working. Previously, I was able to disable the touchpad when my HP wireless mouse was present. Make sure to check the option to Sep 6, 2023 · Hi everyone, I'm having a hard time making the Keyboard and touchpad work on this laptop. Most importantly, in the "Bluetooth and other devices" of "setting", there are no options May 18, 2022 · I see you are experiencing touchscreen issues with the HP Pavilion X360 Notebook. Turn off the Unit. I got the suggestion to update my touchpad drivers. It says that the driver is not supported on this OS. If you need any further information, reference the HP Pavilion x360 PC Manual. Many Thanks, Mark Jun 14, 2020 · Moreover, when in tablet mode, the auto rotation of the screen is also nor working. Power on the notebook and immediately tap the F2 key to invoke the diagnostics. HP Pavilion x360 14 Convertible PC 14-dy0000; Windows 11 23H2; Driver I2C H2C version: 10. Looked at support videos and articles. They would work just fine in UEFI bios. So it is a software issue. Update Driver: Jan 12, 2025 · I'm sorry to hear that your touchpad is not functioning after a Windows 11 update. Then, in the device manager almost everything got in Feb 10, 2024 · The touchpad for my HP Pavilion x360 Conv 14-dy0xxx isn't working. 9 Best Ways to Fix HP Laptop Touchpad Not Working in Windows 11,10 Sep 2, 2024 · Both keyboard and touchpad work fine in BIOS (so isn't a hardware issue). 4. Feb 28, 2024 · My product is an HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV) with Windows 11; I've found my touchpad doesn't work at all, even though I followed all the advice proposed by the HP virtual assistant. Even the cursor is not showing. Feb 16, 2018 · Once I go back to Windows, it stops working. I then opened you link regarding the driver, but couldn't find anything. Last time I was able to fix it by updating/reinstalling the driver. ihyv atq xdazbrf qkzoxs lzmcqs nwoyegb sxnzjyx rqs htbgi vepga rkosz ksntnj gkay uneznuaw xbx